How much are the shipping costs?

Shipping costs vary according to the weight of products and the destination. Here are the rates.






FROM 0 kg TO 30 kg



FROM 31 kg TO 50 kg



FROM 51 kg TO 100 kg















Included into the rate

Included into the rate

Included into the rate


Minor islands and disadvantaged areas

Rates at cost

Check cashing commission

2% of the amount + VAT (minimum € .7.30)


100% of the rate

Deliveries to floors and / or basements

€/q.le 7,3 (minimum TAXABLE € 43,00)

We do not ship outside the Italian territory.

What are the shipping times?

On average 10 working days from the shipment of products except for the month of August and the periods preceding that of Easter and the Christmas holidays (during which delivery is guaranteed for orders validated by December 1st and deliveries are suspended from December 24 to January 6).

For orders with payment by cash on delivery, the shipment is made the day following acceptance.

In the case of an advance bank transfer, the shipment will take place the working day following the date of crediting the same to our account.

What does the shipping service include?

Delivery is made to the house number indicated on the ground floor. There is no delivery service on the upper floors.

In addition, upon payment and prior request at the time of the order, the following services are possible:

  1. tail lift;

  2. delivery to the floors;

  3. porterage.

What happens if no one is present at the delivery?

The courier will leave a notice and attempt delivery the next business day.

What should I do at the time of delivery?

You will need to check:

  • that the packages are intact, not damaged or wet and in any case conform to the standard characteristics of a package;

  • that the number of packages (parcels) indicated on the transport document is equal to the number of those actually delivered.

What happens in case of disputes?

Any disputes must be raised immediately to the carrier; failing these the product is considered to have been delivered correctly.

If upon delivery of products there is evident damage to the packaging, a written reservation must be made by writing "NOT COMPLIANT FOR BREAKAGE" with date and signature on the delivery note, in addition to rejecting the damaged products. In case of shortages, damages, losses and other problems, the recipient must complain to the courier and inform our shipping office.